📦 Returns & Refunds Policy

At ValueTechStore.com, we prioritize your satisfaction. If you’re not entirely pleased with your purchase, we’re here to assist you.

🔄 Return Eligibility

• Time Frame: Items can be returned within 7 days of delivery.

• Condition: Products must be unused, in their original packaging, and include all accessories and documentation.

• Proof of Purchase: A valid receipt or order confirmation is required.​

🎥 Return Procedure

To ensure a hassle-free return process:

1. Record an Unboxing Video:

   • Capture a clear video while opening the package.

   • Ensure the product’s serial number is visible.​

2. Initiate a Return:

   • Email us at valuetechldh@gmail.com with:

     • Your order number.

     • Reason for return.

     • Attach the unboxing video.

3. Await Confirmation:

   • Our team will review your request and provide return instructions within 2 business days.​

💰 Refunds & Exchanges

• Refunds:

  • Processed within 2 business days after receiving and inspecting the returned item.

  • Credited to your original payment method or store wallet, as per your preference.​

• Exchanges:

  • Subject to product availability.

  • If the desired item is unavailable, a refund will be issued.​

🚚 Shipping Costs

• Customers are responsible for return shipping charges unless the return is due to:

  • A Wrong or Defective product.

  • Any other error on our part.​

⚠️ Important Notes

• Non-Returnable Items:

  • Products showing signs of use, damage, or missing components.

  • Items without the original packaging or documentation.​

• Quality Checks:

  • Some products may have minor marks due to quality control tests.

  • Such marks do not affect functionality and are not grounds for return.​

📞 Contact Us

For any queries or assistance:

• Email: valuetechldh@gmail.com

• Phone: +91-98725-22500 (Available: 9 AM – 9 PM IST)

We value your trust and aim to provide the best shopping experience.